Authority Safes believes in providing excellent customer care to each individual or business that visits our store. We have experience in handling large volume orders for businesses, government institutions, universities, hotels, rehabilitation centers, schools, hospitals are a few types of business we have worked with to fullfill large volume orders. Locksmiths, contractors, and celebrities have come to us to help with the security needs. We also offer custom safe orders and will work with you to find the perfect safe. Read what some of our customers have to say about their experience with Authority Safes.
“Excellent service from start to finish! I was looking for a handgun safe and wasn’t sure about which size to get and whether it was wall-mountable, so I contacted their customer service. It seems so often that a company is looking out for their bottom line or that a salesperson is wanting a higher commission but I didn’t get that impression at all with Authority Safes. They were able to answer my questions about their safes and were able to guide me in the right direction with complete consideration to my needs in mind. When it came to my question about the safe being wall-mountable they not only notified me that it was possible to mount it to a wall but also provided me with a copy of the owner’s manual prior to my purchase!
Once I completed my order, I received an email confirmation and estimated shipping time based upon my shipping selection. I did UPS ground which stated 7-10 business days. That day I received an email from UPS with the tracking information and that they had picked up the package. The package departure was California and I live in Houston. I completed my order on Tuesday, February 16th and received the safe at my house on Friday, February 19th. Bonus points for a speedy delivery.
When the safe was delivered it was well insulated in the original box with no damage to the box. I took the safe out of the packing and it was in flawless condition.
The best mark of customer service is whether I would recommend a company to a family member or friend. Their customer service is top notch and that coupled with their fantastic prices, I would definitely recommend Authority Safes to anyone
Thank you, Authority Safes.”
“I wish to thank Authority Safes for helping inform me about the different characteristics and subtle issues regarding purchasing a safe online. I was frustrated by trying to buy a safe locally, even though they were less expensive and the freight charges would have been saved. I also wanted an American made safe, not a Chinese safe, which was available at many discount stores.”
“Authority Safes has very good prices. Good selection of safes. The customer service was excellent. My safe was shipped and delivered in the time specified. I would definitely recommend Authority Safes to anyone buying a safe.”
“Although the unit I wanted went on backorder and wasn't received for quite a while, it was shipped promptly when the manufacturer made it available to AuthoritySafes. I especially like the fact that when I asked a question about the length of time it was taking to get the safe that I wasn't given a run-around. The problem was explained promptly and no excuses were made.
A refund was cheerfully offered. I even received a call back from a company representative at a time when the answering service said they were closed! That's GREAT customer service. The claimsfor easy enrollment, and for every other feature described for the safe, were 100% true. I highly recommend this company, and I never did find this product cheaper ANYWHERE, just as theypromised. Thanks!”
“Have no problem with our safe. It came within the allotted shipping time. And fills our needs appropriately. The price was really good as well. We were pleased with that feature. Thanks again.”
“After searching some “buy & sell sites” I determined to pay a few more bucks and get a brand name safe. Now that everything is three clicks and a credit card number away, I chose Authority Safes. The website is easy to use, informative, and ordering is trouble-free. The safe arrived on schedule in the factory container and ready to be put in to service. Billing was also straight forward and as expected. Thanks Authority Safes, this experience rates a “Ten” or five Stars…….”
“The Honeywell jumbo drawer safe, model 2079 from Authority Safes is a great addition to my child's dorm room for their important papers, and laptop. Delivery was as expected and product was as expected, thank you.”
Parent of College Student,
“Thank you for your prompt and courteous service. Delivery was 2-day on both shipments & installation was smooth. I would shop with you guys again in a minute. Thanks again, good job!”
“I wanted both fire and water protection from a reputable dealer at a reasonable price. All my objectives were met. The safe arrived promptly and is just as described.”